We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18 years old. By placing an order via our website you are confirming that you are at least 18 years of age. We reserve the right not to deliver if we are unsure of this.
If you are buying as a gift, the person receiving the wine must be 18 years of age.
We currently sell to registered trade partners in the UK only.
We do not guarantee availability of all items on our website. In the unlikely event that a product is unavailable when you place your order, we shall contact you to either select a suitable replacement, or another acceptable arrangement for the completion of your order.
We reserve the right not to accept any order.
All prices are in Pounds Sterling and are inclusive of UK Value Added Tax (VAT).
Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.
All special offers and discount coupons are only redeemable on the Jones & Me web site.
All terms and conditions on special offers or discount coupons apply and you agree to be bound by those terms and conditions.
Special offers and discount coupons are non-transferable and may not be sold or auctioned.
Only one special offer or discount coupon can be used per order.
We guarantee delivery within seven working days of your order. This does not apply to out of stock items. If a product is unavailable we shall contact you and either arrange a new delivery date or agree on a suitable replacement.
All deliveries are carried out by an independent courier.
The courier will only attempt to deliver the product twice, after which the courier will leave a calling card with a number for you to contact them and make you own arrangements with them for a suitable delivery time.
If no attempt is made in contacting the courier, after 21 days the purchase will be returned to us. We reserve the right to pass on the cost of return delivery in this event.
If you choose to have your order left with a neighbour or outside your premises we cannot hold any responsibility for loss whatsoever.
We shall not be liable for any delay in delivering your order if that delay or failure is caused by circumstances beyond our control such as, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or Act of God, failure of ISP or telecommunications provider in connection with the performance of this Agreement.
We aim to supply our products in excellent condition however should any product be faulty we will provide a full refund or replacement. This does not affect your statutory rights. We may require faulty bottles to be returned to us.
Faulty bottles and their contents should be retained until a conclusion is reached on the course of action to be taken.
You may cancel your order at any time until seven working days after delivery.
To cancel your order please contact us at trade@jonesandme.com
All card charges are processed via an independent payment processing provider with the highest encryption standards. We do not have access to customer card data.
All persons, individual and corporate, are prohibited from providing hypertext or other links to Jones & Me web site, other than to our home page, from their own web site or from a third party’s web site, without our prior written consent.
Jones & Me may change or add to these terms and conditions for security, legal or regulatory reasons. We will not use this right to vary the terms of any special offer that applies to you.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
This web site is operated by Jones & Me, 4a Beacon Road, Great Barr, Birmingham, United Kingdom, B43 7BP and info@jonesandme.com